If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. If the cancellation is after your product has shipped: If you cancel your order before your product is shipped, we will refund the amount after deducting a nominal cancellation charge of 2% and applicable GST. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. believes highest level of customer satisfaction helps its customers as far as possible, and has therefore a liberal cancellation policy.